Privacy Policy
Last updated: 07/10/2025
Welcome to Data Voice Door (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application (“App”) and related services (“Services”).
Information We Collect
We may collect the following types of information:
Personal Information:
- Full name, phone number, email address, apartment/society name, flat number, and role (resident, security, vendor, or guest).
- Profile photo or identification details (if uploaded voluntarily).
Visitor and Vendor Data:
- Details of guests, delivery agents, and service providers (e.g., name, phone number, purpose of visit, check-in/check-out time).
- Vehicle information (optional).
Device and Usage Data:
- App usage statistics, IP address, device model, operating system, app version, and location (if permission is granted).
Communication Data:
- Chat messages, approvals, or requests exchanged between residents, guards, or vendors through the App.
How We Use Your Information
- Verify your identity and manage access to your society or community.
- Facilitate guest/vendor entry approvals and notifications.
- Maintain security and audit logs for entry and exit tracking.
- Improve App functionality, troubleshoot issues, and enhance user experience.
- Send alerts, updates, or security-related communications.
- Comply with applicable legal or regulatory obligations.
Sharing of Information
- With society management or security staff for verification and visitor coordination.
- With third-party service providers who assist with hosting, analytics, or SMS notifications (under confidentiality agreements).
- When required by law to respond to lawful requests or prevent fraud or harm.
We do not sell or rent your personal data to any third party.
Data Retention
We retain your data only as long as necessary to provide our services or as required by law. Visitor logs and entry records may be retained for a specified period determined by the society or regulatory requirements.
Data Security
We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no digital platform is 100% secure, and we cannot guarantee absolute security.
Your Rights
- Access or update your personal information.
- Withdraw consent for data processing (may limit certain functionalities).
- Request deletion of your account and associated data, subject to legal retention requirements.
To exercise these rights, contact us at info@datavoice.co.in.
Children’s Privacy
Our App is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be communicated through the App or via email. Continued use of the App after such updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@datavoice.co.in
Address: 417/418, Gemstar Commercial Complex, Ramchandra Ln, Malad West, Mumbai - 400064